FAQ

How does the program work?
All of the programs utilize a behavioral change method called cognitive behavioral training. For each session in every course*, you will watch short videos ...
Thu, May 24, 2018 at 7:41 AM
When will I be awarded my points for taking the course?
Selfhelpworks offers our courses through several insurance and wellness providers. When you start or complete a course, the SelfHelpWorks system makes this ...
Wed, Feb 27, 2019 at 12:15 PM
What does the mobile app do?
With the Selfhelpworks app you can access key to success cards, listen to course related support audios, set up and receive alerts and reminders. If your we...
Wed, Feb 27, 2019 at 12:21 PM
How do I know when the course has been completed?
When you complete a course, the course home page will immediately show a congratulations message for completing the course along with the date the course wa...
Wed, Feb 27, 2019 at 12:49 PM
Where can I go to access/print the Assignments & Reading Materials from past sessions?
Click on the Assignments & Reading Material next to the session on the course homepage.  Printing tabs are included inside the Assignments and you can al...
Wed, Nov 15, 2017 at 1:55 PM
How do I obtain my completion certificate?
SelfHelpWorks provides completion certificates for all the courses you've completed. If you take a course more than once, there will be a completion ce...
Wed, Oct 31, 2018 at 11:46 AM
How do I restart a course from the beginning?
Once started, you may restart a course at any time by selecting the 'Restart course' link on the Course Homepage - at the top of the Session List....
Wed, Dec 13, 2017 at 7:51 AM
How do I know when I've completed a session?
1. You will see a completion segment and message at the end of every session indicating you’ve finished; 2. The session tile on your course homepage wil...
Wed, Nov 15, 2017 at 1:59 PM
How do I review a session?
Go to the session on your course homepage and click on “Replay Session.”
Wed, Nov 15, 2017 at 2:02 PM
How long are the sessions?
The estimated length of each session is on the course homepage. Expect the average session to be about one hour, including the Assignments & Reading Mate...
Wed, Nov 15, 2017 at 1:57 PM