FAQ

My email is marked invalid, how do I update it?
You may be getting a message at the top of your course home screen saying your email is invalid. It is important to have a valid email address in our system...
Thu, Mar 26, 2020 at 1:58 PM
My completion certificate won't print
To print your course completion certificate, follow the below instructions. Go to the upper right hand corner of your Selfhelpworks homepage and click ...
Thu, Mar 26, 2020 at 2:20 PM
How do I change my course schedule?
When you start your course, the scheduled date for each session appears on your course homepage. This date represents the earliest day each session will ...
Thu, Mar 26, 2020 at 3:13 PM
Scheduling your session reminder
When you come to the end of a session, you have the opportunity to set a date and time for your next session. Here are a few helpful rules to keep in mind w...
Thu, Mar 26, 2020 at 3:15 PM
Why is my LivingFit activity log grayed out?
The LivingFit course allows you to log activity for the current week, and the previous week only. If you are looking at your current week, or the previous w...
Thu, Mar 26, 2020 at 3:16 PM
How do I set a new time for my session reminder?
At the end of each session, you are asked to pick a date and a time to start your next session. We understand that you may be fitting this course into your ...
Tue, Mar 31, 2020 at 11:26 AM
Where Do I Turn In My Assignments?
Good news.. you don't have to! The reading material and assignments presented at the end of each session are for your personal use. We strongly enc...
Tue, Mar 31, 2020 at 1:07 PM
Forgot Password
PLEASE NOTE: These instructions do not apply to members who are taking a Selfhelpworks course through their wellness providers platform. To access your cour...
Tue, Mar 31, 2020 at 1:44 PM
My Next Week Of LivingFit Won't Open?
If you are in weeks 10, 11 or 12 of the LivingFit course, and you cannot get the video to begin, you have completed the course.  The LivingFit course ...
Tue, Mar 31, 2020 at 3:06 PM
LivingFit Activity Log Is Greyed Out
The LivingFit course allows you to log activity for the current week and the previous week only. Your activity log may be greyed out because; A. The wee...
Tue, Mar 31, 2020 at 3:20 PM